There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

KNOXVILLE, Tenn. (WATE) — A complicated new scam cost a Knoxville woman her life savings. Colleen depends on Amazon to do most of her shopping. When she received two identical $74 charges on her ...

A local woman was scammed out of over $2,400 after calling what she thought was a customer service number for Zelle.

Amazon has warned that scammers are monitoring customer complaints in social media posts and comments. Crooks then reach out to you. AARP is seeing an uptick in complaints from consumers who have been ...

LOUISVILLE, Ky. (WDRB) -- Reaching customer service agents can be tough since many companies don't even list phone numbers anymore. Now, Amazon has released a warning about a new surge in fake ...

AUSTIN, Texas - A new phone scam is targeting people who shop on Amazon. The call seems like it could be from the online retail giant, but it's really from a scammer. What we know If you've bought ...

CINCINNATI — Reaching customer service can be a challenge as many companies no longer list phone numbers. Now, Amazon has issued a warning about a significant increase in fake customer service lines.

Fraudsters are using a cunning tactic to get access to your account details ...