In Part 1, you learned four points from my article "11 Warning Signs of Gaslighting," after I received an email asking the difference between gaslighting and poor communication. In Part 2, we continue ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

Communication problems within a business are not unusual. The good news is that they can be fixed with discipline and attention. As the owner of a media production and communications consulting ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...