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Angry customer makes supervisor cry, so the manager makes an exception to get them to leave

Imagine being a manager at a store. If an angry customer made one of your employees cry, how would you handle it? Would you kick the customer out or give the customer what you wanted to get them to ...
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A Customer Was Angry She Had To Provide ID For A Purchase, So She Berated The Cashier Until She Was In Tears

There are plenty of things about retail that aren’t the best, but customers really going for the jugular is one of the worst. Depending on the day, it can really get to you. This customer was out to ...