Dealership service departments saw a 14-point jump in its customer satisfaction score in the latest CDK Service Shopper study. The 2,500 customers surveyed by CDK for its annual look at the service ...

Dealership success increasingly depends on combining strategic vehicle acquisition, transparent pricing, and effective ...

Vehlo, a leading provider of software and financial solutions for the automotive repair and dealership industries, will be exhibiting at the National Automobile Dealers Association (NADA) Show in Las ...

Kenect, a leading provider of AI technology for dealerships, announced the release of Voice AI, an artificial intelligence solution designed to improve service department operations and customer ...

TROY, Mich.--(BUSINESS WIRE)--Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

CDK now has a CDP. The retail automotive software provider has launched its customer data platform, designed to unify ...

Fiat Chrysler Automobiles US (FCA US) awarded Yark Chrysler Jeep Dodge Ram with the FCA US' Customer First Award for Excellence Thursday. The dealership is proud to be recognized as a leader in ...

Cherokee Mitsubishi boosts growth by focusing on retention, referrals, and memorable customer experiences instead of one-time ...

Nobody likes taking their car in for service, but Porsche and Subaru owners dislike it the least. Those brands earned the top spots in the premium and mass-market segments, respectively, in the 2025 J ...