Chipotle’s first store opened in 1993. Several brands were tinkering with something like fast casual throughout the 1990s. The segment formalized just before 2000 when industry groups specializing in ...

Carl Orsbourn and Meredith Sandland, contributors to Nation’s Restaurant News’ Speakerbox byline series and authors of the books “Delivering the Digital Restaurant” and “The Path to Digital Maturity,” ...

In a world of AI chatbots and changing guest search behavior, the restaurant website is more important than ever.

Restaurants didn’t need a global crisis to realize the parameters of word-of-mouth marketing had changed. In truth, the premise didn’t go anywhere—customers still want to hear what other people think ...

As the dust of the pandemic settles and businesses turn their attention to pressing new issues on the horizon, new technology trends are taking the stage.... As the dust of the pandemic settles and ...

NEWPORT BEACH, Calif. - As online orders surge amid the coronavirus pandemic, Chipotle is going fully digital with a new spin on its restaurant concept. On Wednesday, Chipotle announced plans to open ...

We all know the story. The tortoise wins the race and beats the hare: “slow & steady wins the race.”’ The tortoise symbolizes endurance. The hare burns bright then flickers out.The restaurant industry ...

Qu's 6th Annual State of Digital reveals top QSR and fast casual trends from 170 brands (85,000 locations). With digital growth stabilizing, 40% of brands see first-party ordering as their top 2025 ...

DALLAS, July 15, 2024 /PRNewswire/ -- Bottle Rocket, a proven, global digital product agency and part of the WPP worldwide network is thrilled to announce a new strategic partnership with Olo (NYSE: ...

New advocacy organization seeks to reconnect restaurants and their online customers and focus on helping restaurant owners thrive in a digital world. CHICAGO, IL / ACCESSWIRE / April 13, 2023 / Today, ...

After years of cobbling together disparate systems, restaurants are rethinking their technology and learning that multiple vendors may not be a good thing. Restaurants began jumping into the digital ...