LONDON--(BUSINESS WIRE)--Forsta, an industry-leading global provider of market research, customer experience (CX), and employee experience (EX) technology, today announced the achievement of Leader ...

Rising demand for personalized interactions, enhanced customer satisfaction, and data-driven insights drive the Customer Experience Management software market ...

FAIRFAX COUNTY, Va.--(BUSINESS WIRE)--Gov. Ralph Northam today announced that Qualtrics (Nasdaq: XM), an experience management software company, will invest $15.9 million to expand in Fairfax County.

The transition from traditional content management systems (CMS) to digital experience platforms (DXP) and the adoption of headless architecture mark a new era of content delivery and customer ...

“I am excited to introduce our next step in this journey, the Webex AI agent. This is in pilot right now, it will be available to our customers in an early calendar quarter in 2025. This AI agent ...