Technology and communication are pivotal in formal knowledge management processes. Despite broad definitions, knowledge management essentially means the systems and processes used by companies to ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, with experts predicting that KM will not only become a more vital function ...

A low-profile organization looks far ahead into an esoteric world. The key to understanding and processing information may lie not in new technologies or advanced system architectures, but instead in ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

RESTON, Va.--(BUSINESS WIRE)--A suite of knowledge management solutions developed by Summit Technologies, Inc. for the U.S. Army Combined Arms Support Command (CASCOM) at Fort Lee, VA is responsible ...

HOUSTON--(BUSINESS WIRE)--APQC, the benchmarking and best practices research firm, has named eight organizations as recipients of its 2025 Excellence in Knowledge Management (KM) recognition program.

One of a corporate lawyer's top jobs is to help their clients navigate the complexity of law in order to obtain the best possible outcome for their business. In doing so, the goal is to exceed client ...

People often equate knowledge management with other information systems or processes, such as CRM, document management, content management, or sales force automation. There's no question that ...

A recent Bloomberg Businessweek survey of midsized to large companies revealed that "delivering a great customer experience" has become the new corporate imperative, with 80 percent of respondents ...