It's the AI equivalent of a double text. Business Insider has learned Meta is training customizable chatbots to be more proactive and message users unprompted to follow up on past conversations. It ...

Meta is introducing a new AI-powered feature into WhatsApp designed to summarize unread messages. The feature, called Message Summaries, was announced Wednesday in a WhatsApp company blog post.

Britain’s communications regulator Ofcom said on Friday it had opened an investigation into Meta Platforms over information the company provided relating to WhatsApp for one of its market reviews. The ...

Meta Platforms Inc. is working on more proactive chatbots that can send friendly yet unsolicited follow-up messages to users on Facebook, WhatsApp and Instagram, without being prompted to do so first.

Meta is now testing a way for its AI chatbot to follow up on you, and it will send users unsolicited messages regarding different topics as a way to keep users engaged with the experience. Note that ...

In December 2025, Facebook users shared a rumor claiming Meta signed into policy a "new Facebook rule" allowing the company the rights to users' photos starting "tomorrow." According to the posts, a ...

Meta is training custom AI chatbots to send unprompted follow-up messages and boost user engagement. Contractors at Alignerr help develop bots that remember chats and personalize replies on Meta apps.