Patients call your hospital for a wide variety of reasons, especially if you have an 800 number that routes to a patient call center. But no matter why they call – whether it’s a medical emergency or ...
While digital health technologies hold transformative potential for patient care, their integration into healthcare systems often faces obstacles that must be addressed.
Starting at 5 p.m. on Friday afternoon, and going through 9 a.m. Monday morning, our telephones roll over to an answering service that pages the on-call doctor. For much of the weekend, a couple of ...