Small IT failures create big costs. AI can ease disruption and boost output.

Retailers are striving to make 2024 the year for frictionless shopping. To do that, they must incorporate the latest technologies that people need to do their jobs without interrupting any lines of ...

Jena McGregor is a Forbes senior editor who covers the future of work. The war over work from home, it seems, is far from over. Yet these viral news stories appeared just as evidence from academic ...

You feel it in your gut the moment a guest slows down at the menu. The shoulders tighten. Eyes dart. That spark of curiosity ...

A new special report from Inside Higher Ed looks at how outdated campus systems threaten institutional missions, especially success for modern learners: first-generation, transfer and adult students.

For revenue cycle leaders, a new study on AI scribes offers a promising, if imperfect, tool to combat both clinician burnout and internal friction that threaten financial stability. Ambient ...

Back in my market making days, the term “edge” was commonly used among traders. The basic definition of trading edge is gaining an advantage over other players in the marketplace. What about investor ...

Opinion polarization is often considered as the primary driver of social friction, leading to exhaustive efforts to force a consensus. However, new research suggests a more pragmatic goal: reducing ...