Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

CONSUMER INVESTIGATOR BRIAN ROCHE EXPLAINS. AS WE’VE TOLD YOU BEFORE, MICROSOFT ENDED ALL SUPPORT AND TECHNICAL UPDATES FOR WINDOWS 10 ON WEDNESDAY, OCTOBER 15TH. THAT MEANS NO SOFTWARE UPDATES, ...

Companies sued by the Federal Trade Commission (FTC) and Microsoft for allegedly defrauding consumers with worthless Windows technical support have spun tales involving flakey Internet connections, it ...

Q: I'm hearing that Microsoft is pulling the plug on Windows 10 later this year. What does that mean for my current Windows 10 PC, and what are my options? If that all sounds too complicated, ...

We run a small business in the UK, and generally get one or two of these calls per week. I used to play around with them a bit or give them the hairdryer treatment, but these days I just hang up on ...