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Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Abstract: This paper explores the integration of MLOps tools in the design and operationalization of machine learning pipelines for text classification. Focusing on a case study of web news ...

Recently, the UK’s tax and accounting professional bodies published updated guidance on the ethical use of AI in tax work, aligned to the Professional ...

Abstract: Using machine learning applied to multimodal physiological data allows the classification of cognitive workload (low, moderate, or high load) during task performance. However, current ...