Officials say artificial intelligence is improving dispatcher training while still keeping human judgment at the center of ...

The NYPD and the family of Jabez Chakraborty, the Queens man who was shot by police, believe the 911 call proves two ...

A newly released 911 call shows the family asked for involuntary medical transport and told dispatchers the man was not ...

Starting Wednesday, non-emergency calls to Aurora 911 may now be routed to an emergency physician over the phone or by video ...

Attend a free, virtual event. Miranda Dunlap will moderate a discussion featuring industry professionals and educators.

A husband has tracked down a 911 dispatcher who helped his wife during her final moments of life earlier this year. Bruce Meyer said he called 911 on Jan. 19 after finding his wife Kathy unresponsive ...

The rollout follows several years of planning and state-funded upgrades to Laredo's 911 infrastructure, including new ...

There is a shortage of emergency dispatchers in the Central Valley, and a unique partnership is working to address the need.

The Upshur County Commission is accepting applications for a full-time E911 telecommunicator (dispatch) position starting at ...

The Ingham County Sheriff's Office has been running the 911 center on an interim basis since last fall. That should be ...

Kim Brown, who worked as a 911 dispatcher for Andover Township, has died, the police department announced Wednesday, Jan. 21. Brown joined the Andover Township Police Department 911 Center in November ...

CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.