Dec. 26 often passes unnoticed in the Philippines. After all, the lechon is still here, and the holiday lull has settled in.

Luxury hotels, boutiques, spas and resorts are building their staff with empathetic, problem-solving industry experts. Gone ...

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

Some advocates say states with Education Savings Accounts should hire more than one vendor to improve the ‘user experience.’ ...

Xiangyi Li saw this gap during his work at Tesla and in research projects across universities. Rather than accept the inefficiency, he founded BenchFlow, a platform designed to make AI model ...

The president sharply attacked his predecessor while insisting that his own record contained nothing but victories.

PARKERSBURG — The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association 2025 All-Star Awards, the bank announced. United competed ...

PARKERSBURG — The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association 2025 All-Star Awards, the bank announced. United competed ...

If you’ve ever noticed that millennials are very accommodating, you’re not alone. In fact, millennials themselves are picking up on the fact that they tend to prioritize everyone else and put their ...

The Meta logo and logos of Facebook, Instagram, WhatsApp, Messenger and Threads are screened on a mobile phone for illustration photo in Krakow, Poland on Jan. 25, 2025 (Beata Zawrzel / NurPhoto via ...