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5:01
YouTube
Hallmark Business Connections
Connecting With Customers Through Empathy
Differentiated customer experiences can’t be created without an emotionally intelligent approach on the part of the business. Rhonda Basler, Customer Engagement Director for Hallmark Business Connections, shares practical tips to foster empathy in frontline employees. To learn more, visit https://www.hallmarkbusinessconnections.com/customer ...
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